While every effort is made to provide the highest level of craftsmanship and quality in all Longsmith Cottage products, please understand that all products and services are handcrafted and will reflect this human quality rather than a mechanized/mass-produced one. By ordering a Custom Quilt or Long Arm Quilting Services, or by purchasing a Longsmith Cottage Quilt, you are acknowledging that you are aware of the handcrafted nature of the product.
Longsmith Cottage Quilts may be returned within 14 days of delivery, provided they have not been washed or dried and are in like-new condition. Return shipping will be at the expense of the buyer. Please contact me prior to shipping a return.
Neither returns nor cancellations (once work has commenced) are accepted for Custom Quilts and Long Arm Quilting Services, due to the custom nature of the work.